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Service Update: Saturday Pick-Up Cut-off Time

Service Update: Saturday Pick-Up Cut-off Time

Effective on 1 January 2021, DHL is updating the collection cut-off time for Saturday Pick-Up (SAT PU).

Customers will no longer be able to arrange for collection via MyDHL+ and other DHL Electronic Solution Services (ESS) tools after 11am (Singapore local time) on Saturdays.

Pick-ups can still be arranged through our 24/7 Customer Service Live Chat, but Saturday Pick-Up surcharge will apply.

The surcharge can be waived for accounts with an existing regular SAT PU arrangement upon request.

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