MyDHL+ Guide

MyDHL+ Guide

Making the most out of MyDHL+ is convenient and easy!
Just follow these step-by-step guides to the most used processes on MyDHL+.


Add addresses manually by keying in correct and complete details about your recipients.

Add addresses manually by keying in correct

STEP 1:
Login to MyDHL+.

Add addresses manually by keying in correct

STEP 2:
Click Manage Shipments / Address Book.

Add addresses manually by keying in correct

STEP 3:
Click Add Contact.

Add addresses manually by keying in correct

STEP 4:
Fill in your contact’s details and click Save.

You may also upload more than one address by downloading all your contacts into a “.csv” file.

Add addresses manually by keying in correct

STEP 1:
Click Manage Shipments / Address Book / Upload Contacts.

Add addresses manually by keying in correct

STEP 2:
Click Upload My File.

Add addresses manually by keying in correct

STEP 3:
Click MyDHL+ Upload.

Add addresses manually by keying in correct

STEP 4:
Select your CSV file and click Upload.

Manual Entry

Add addresses manually by keying in correct

STEP 1:
Click Add items and complete the required fields. Click Add Another Item as needed.

Create via Customs Invoice Template

Add addresses manually by keying in correct

STEP 1:
Login to MyDHL+ and click My Shipment Settings / Customs Invoice Templates.

STEP 2:
Click Create New Template.

STEP 3:
Fill out all relevant details completely.

STEP 4:
Indicate Reason for Export and Select customs terms of trade. Update and Save when completed.

STEP 5:
To use your Customs Invoice Template, click Create Invoice and use our enhanced Customs Invoice Template during shipment preparation.

STEP 6:
Select the Invoice Template you saved.

UPLOAD A PRODUCT/ITEM LIST FOR EASY SHIPMENT PREPARATION WITH CUSTOMS INVOICE ELECTRONIC DATA

STEP 1:
Login to MyDHL+. Click My Shipment Settings / My Product/item list.

STEP 2:
Click Upload a list.

STEP 3:
Click Browse. Locate and select your product template csv file. Click Upload.

STEP 4:
Your product/item list is now populated and ready to be accessed on your next manual Customs Invoice entry.

STEP 5:
Access your list when creating a Customs Invoice by clicking My Product/Item list and select the list you uploaded.

Login to MyDHL+. If you have not yet done so, follow steps to register here.

STEP 1:
Click Ship / Create a Shipment.

STEP 2:
Click Continue. Fill out all fields and click Next.

STEP 3:
Select Documents. Then select the description that describes your shipment. Click Next.

STEP 4:
Select Packaging type and click Next.

STEP 5:
Specify which Credit Card to pay for this shipment, then click Next.

STEP 6:
Click Shipment Date. Choose from the Delivery Date options shown to set the date of your shipment. Click Select.

STEP 7:
You may opt to select Optional Services per your shipment needs. Added charges may apply. Click Next.

STEP 8:
Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.

STEP 9:
Click Send Documents to the shipper to provide to the courier.

STEP 10:
Fill out the Shipper Email and the Message to inform the shipper to print out the shipping document.

STEP 11:
Reprint Documents or Download a copy of the documents.

STEP 12:
Click Schedule a Pickup.

EXPORT

Follow ‘IMPORT’ steps 1-7.

STEP 8:
Click Yes - Schedule a Pickup. Drag the yellow tag on the timeline to set your Pickup time range. Choose Pickup specific location and click Next.

STEP 9:
Check the Estimated Charges. Choose to pay by Visa or Mastercard. Click Accept and Pay.

STEP 10:
Click Print Selected Documents to provide copies of the Air Waybill and Waybill Document for courier upon pickup.

Note: Please allow pop up and Java Script to function.

STEP 11:
Reprint Documents or Download copies of the documents for yourself.

Uploading shipments into MyDHL+ is quick and easy once you’ve imported and mapped a file for the first time. The easiest way to mass upload shipments is to use the MyDHL+ Upload option.

UPLOAD AND MAP A SHIPMENT FILE (FIRST TIME)

STEP 1:
Click Ship / Upload a Shipment File.

STEP 2:
Select Upload My File and Map to DHL Fields.

STEP 3:
Set the parameters for your shipment file upload, then click Select File.

STEP 4:
Locate your csv file and click Choose / Open.

STEP 5:
Click Upload.

STEP 6:
To ensure successful uploads, select Not Sure.

STEP 7:
Map all CSV fields on the left to the MyDHL+ fields on the right.

Note: The wordings will be exactly the same between each column.

STEP 8:
Name your scheme and save. Select Process Shipments.

IMPORTANT: Saving the mapping scheme (E.g. Scheme 1, 2) before you process shipments ensures you need not repeat the process in your next upload.

STEP 9:
A report will appear for successful and unsuccessful uploads for correction and re-upload.

STEP 10:
Access Manage My Shipments to edit your upload error. Otherwise, select all shipments you need printed and select Print from the Actions button.

UPLOAD A SHIPMENT FILE WITH SAVED MAPPING

STEP 1:
Click Ship / Upload a Shipment File.

STEP 2:
Select Select an Available Mapping Option.

STEP 3:
Select your scheme from Upload Options and set the parameters of your upload.

STEP 4:
Locate your csv file and click Choose / Open.

STEP 5:
Click Upload.

STEP 6:
Click Process Shipments.