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SHIPMENT PREPARATION


CREATING YOUR DHL AIR WAYBILL


Exporting globally can be made simpler, especially with a properly furnished air waybill (AWB). It’s your shipment’s passport from country to country that serves as an identification to help ensure your shipment reaches the intended recipient accurately and timely.
 

The waybill is usually attached to the exterior of the shipment for anyone handling the shipment to easily access important details.
 

MyDHL+ offers a sure-fire way to ensure your waybill creation experience goes as smooth as possible on your terms. With its step-by-step guide, you can generate your own waybill in a matter of minutes.
 

Here are some of the vital information that has to be on your waybill:
 

PAYER ACCOUNT NUMBER
Key in a valid DHL Express account number to determine who pays for the transport fees. If this field is left blank, charges will have to be paid for in cash by the shipper. Do be mindful to indicate the shipping terms as well. This will help the destination DHL know who should be incurring the duties and taxes.

SHIPPER’S ADDRESS & DETAILS
Should reflect you or your company’s name, telephone or mobile number, email address and your complete mailing address including postal code. This will be referred to as the main point of contact in-charge of the shipment.
 
RECEIVER’S ADDRESS & DETAILS
Explicitly identifies your intended recipient. It must include the company or individual’s name – a valid contact person, contact number, email address, as well as complete mailing address including postal code.
 
SHIPMENT DETAILS
The weight, dimensions, and a clear description of the contents should be accurately listed down here. This portion will be used for customs clearance, ensuring that the details tally with the actual contents and the shipping invoice.

PRODUCTS & SERVICES
Select the type of shipment you are sending, and select the type of service you require. Read more about which product suits you best!

TIP: Air waybills have an expiration date and will be invalid beyond that.

Create your waybill on MyDHL+ now!


Documentation Made Easy

Take a look at our checklist below to ensure that you don’t miss anything out!

general enquiries shipment check list

Example of an Electronic Air Waybill

general enquiries electronically air waybill

Example of commercial invoice (DHL Template)

general enquiries commercial invoice