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PREPARING YOUR SHIPMENTS

Learn about useful methods to prepare your parcel during the export of courier services with DHL Express Singapore.

The safety of your shipment is one of our top priorities when you entrust its international export courier delivery to DHL Express Singapore. Therefore, it is imperative to ensure that your shipment is secure so that no time and resources are wasted on unnecessary checks or corrective procedures.

Together, we can work towards a seamless international delivery experience by considering these key areas to ship your parcels safely.

Shipping insurance

As an additional layer of security, DHL Express offers shipping insurance for your express parcels, depending on its contents and destination. With DHL Shipping Insurance, it can protect your parcels against any physical loss or damage from any external cause. The Incoterms 2010 rules outline the responsibility of the seller in obtaining a minimum cover of insurance on the shipment, at different stages of the delivery process.

Packaging

Packaging of parcels is an important yet often overlooked factor. To ensure your parcels can be delivered on time and in good condition to your destination, it is important to ack your items properly to offer sufficient protection. When shipping fragile items such as vases and glassware, we recommend using a box-in-box technique, whereby the original box is packed within a strong outer box, coupled with sufficient cushioning from filler materials like bubble wrap. Different items have varying packaging needs. To determine a suitable packaging for your shipment, DHL Express Singapore has prepared a guide on how to pack your parcels here.

Special Handling

Every courier at DHL Express is trained to handle your shipment properly with care, and we ensure the safety of your parcels with systematic handling and our automated processing system.
However, for shipments that require special handling, it is essential that you label them with the appropriate labels for us to arrange the suitable transport and storage method at every stage of the international delivery process when you export through courier service.

Dangerous Goods

Dangerous Goods include perfumes, alcohol, chemicals, and batteries. As they may pose certain safety hazards and affect flight safety, it is important to note the various regulations (i.e. IATA or ICAO) and declare them when shipping these items.

If you are unsure of the safety of your goods, you can refer to the Material Safety Data Sheet (MSDS) from the manufacturer to find out the potential safety hazards of your item. When dealing with Dangerous Goods, it is also important to check with our consultants at DHL Express Singapore to prevent any safety-related incidents