How to Send your Parcel from Singapore to the Philippines?

How to Send your Parcel from Singapore to the Philippines?

The Philippines is a country that comprises a collection of many beautiful islands. It is also home to many scenic spots, making it one of the busiest destinations for tourism and trade. If you have your loved ones living there and are looking to send parcel to the Philippines from Singapore, DHL’s shipping services will guide you end-to-end with the shipping process. Right from your Air waybill creation to packing and delivering your shipment on time, our easy-to-follow procedure will also provide you with the necessary customs rules that you would need to follow. 

Philippines’ customs rules that you must consider

Books (non-commercial use) & Films: promotional, training (dvd,vhs)

  • All non-documented shipments like maps, diaries, calendars, charts, and business cards are subject to duties and taxes upon its importation in accordance with the Tariff & Customs Code of the Philippines. If you’re sending books, then the quantity must be mentioned on the HAWB and on the commercial shipping invoice. The information of the importer must be on the first line on the HAWB and commercial invoice.
  • Diskettes/CDs/DVDs/USB/Hard Disk Drives will need an OMB (Optical Media Board) clearance. Make sure that the importer will be able to process clearance from OMB before sending the commodity to the Philippines. 


  • If you’re shipping plants, plant products, seeds, or soil samples, then the consignee needs to secure a Bureau of Plant & Industry (BPI) permit prior to import. Apart from that, the consignee must secure a Phytosanitary Certificate from the shipper or the shipper must attach an original Phytosanitary Certificate to the shipment prior to export.

Chemicals & Liquids (non-hazardous) 

  • If the shipper is sending chemicals or liquids, then a laboratory analysis or material safety data sheet/chemical analysis is also needed along with the shipment. The chemical analysis/MSDS must be imaged in the CIA. This is a mandatory Philippines customs requirement. For shipment weighing 10kgs and above, clearance from the District Collector of Customs is required, which is subject to delay.

Drugs (prescription and w/o prescription in pharmacy)

  • For prescribed drugs and drugs in pharmacy, the shipper must attach a laboratory analysis or Material Safety Data Sheet/Chemical Analysis to the shipment. MSDS/Chemical Analysis must be imaged in CIA. This is a mandatory PH customs requirement. For shipment weighing 10kgs (22 lbs) and above, clearance from the District Collector of Customs is required, which is subject to delay. 
  • Further, all drugs (prescription or non-prescription; for commercial purposes/sampling purposes or personal consumption) mandatorily need an FDA (Food & Drug Administration) clearance. In case it is for personal consumption, then it must be accompanied by a doctor's prescription.

Computer software

  • If you are sending computer software, then make sure you add the details such as its name and type on the HAWB description field or in the goods description field of data entry. Since the term software is too generic, it will result in physical inspections and an up-gradation of value by the Philippines customs.

Telecommunication equipment

  • The consignee will need to secure a National Telecommunication permit before importing telecommunications equipment, mobile phones, accessories, and its parts. Any such shipment arriving in the Philippines without an import permit is subject to long clearance delays, high penalties, or even customs seizure.
  • The Philippines has a de minimis rate of PHP 10,000.00 or approximately USD 190.
  • E-cigarettes/vapes (inc. parts and accessories) are considered as a prohibited commodity.

Your detailed shipping process from Singapore to Philippines

Shipping to the Philippines through DHL is as easy as these simple points. Get your Air waybill (AWB) and shipping invoice in place. If the package consists of more than one item, the sender must provide a value breakdown of each commodity. 

Shipments valued above PHP 50,000 are subjected to Formal Clearance processing and all commodity requiring Formal Clearance Processing, the Importer MUST be accredited with the Bureau of Customs (BOC) Account Management Office (AMO) or clearance will not be allowed by Customs.

A 3rd party Broker would have to be nominated by the importer to clear their shipment. DHL Philippines will not be able to process the clearance of shipments on behalf of the importer without Customs accreditation.

Correct Incoterm must be indicated on the Waybill and Invoice. Discrepancy on the Incoterm stated on both documents will incur a customs penalty of PHP 5,000 which the consignee has to settle. Only the following incoterm can be used (EXW, FCA, CPT, CIP, DPU, DAP, AND DDP).

Currency type used as declared value must be stated. The invoice must be in English. Description of goods on AWB & invoice must be clear & specific. Trade Terms - CIF, FOB, C&F, etc. must be on the invoice. Any discrepancy on Trade of Terms between Invoice and Goods Declaration will result in a penalty.

DHL Express won’t be taking the responsibility of packaging your shipment. You need to find a suitable packaging material for your shipment. Once it’s packed and ready to ship you can now arrange for your collection. To do that, you can either:

  • Call DHL Express Customer Service
  • Schedule a pickup from MyDHL + 
  • Deliver the shipment to a nearest DHL Express retail store

Benefits of using DHL Express

Good knowledge about the Philippines’s customs regulations for each type of goods will prevent delays in your shipping process and any extra expenses. Besides, customs clearance, as well as completion of declarations, is done by DHL Express on your behalf.

Take a look at some of its top advantages:

  • DHL Express provides flexible delivery options that help customers choose where and when their shipment should be delivered
  • DHL Express provides easy international door-to-door shipping services
  • DHL’s wide network covers over 220 countries and territories
  • Parcel collection time is as per the customers’ choice
  • With the help of DHL Express’s shipping tools such as MyDHL+, MyBill, and ODD (On-Demand Delivery), your shipping process is made easier
  • Its feature of real-time updates helps customers know about their shipment’s clearance statuses

So, if you are shipping any of the above-mentioned goods from Singapore to the Philippines, then make sure you abide by the customs rules. If you wish to know what other goods you can ship to the Philippines, talk to our certified international specialist today!

Get in touch

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Comments (7)

Abegail Ragasa

How much is the cost or charge if i send the latest iphone in philippines .

Comment reply by :
DHL Express
Hi Abegail, Assume you are enquiring to send an iPhone to PH. The receiver needs to secure National Telecommunication Permit prior to import. Any such shipment arriving PH without an import permit is subject to long clearance delays, high penalties, or Customs seizure. To check the estimated shipping charges, you may check at under SHIP, Get a Rate and Time Quote. Do note that your shipment is subjected to PH customs inspection and high duties and taxes (if any) will be borne by the receiver. Thank you!

Anne Tri

My friend in Singapore will be sending me brand new and second hand books. How much will be the charge and how long will it take to Metro Manila Philippines?

Comment reply by :
DHL Express
Hi Anne, To check for a quick quote, we will need the destination address, weight, and dimensions of your shipment. You can provide these details to our friendly customer service agent via our live chat or through our MyDHL+ platform: Thank you!

Richard Cosme

Hi, just want to ask as i want to send my old phone and tablet to the Philippines, so my wife, the reciever, would need to secure NTC permit first?

Comment reply by :
DHL Express
Hi Richard Cosme, Yes, NTC Permit to import needs to be ready on or before the arrival of the shipment, otherwise, a huge penalty will be imposed on the importer. Thank you!

Cristy caligan abucay

There is someone in singapore who send me a package .. and the DHL logistic courier text me that the package is already arrive.. but I need to pay for the tax 18,000 pesos before the package will arrive to me.. is it possible that I will pay for that big amount?

Comment reply by :
DHL Express
Hi Cristy, I believe it is the duty and taxes that you are speaking about. The duty and taxes imposed by the receiving country are based on the declared value of the item. DHL has no control/influence over the duty and taxes imposed by the country customs officer. Thank you!

Lynie alumbro

Hi can I sent a few pcs of clothes to php and how much charge... And how many weeks they can reach php

Comment reply by :
DHL Express
Hi Lynie, Shipping charges will be based on actual weight or volumetric weight, whichever is higher. You can perform a quote check online with the shipping details on hand. Do reach out to DHL customer service if there is any further assistance required. All parcel shipments will be subject to PH custom clearance requirements and duty and taxes will be borne by the receiver. Thank you!


I forgot my 3 ID in my last employer in singapore can they send it to me through dhl

Comment reply by :
DHL Express
Hi Elizabeth, Identity documents can be sent from SG to PH under document. If you need further assistance, please reach out to our customer service team via livechat. Thank you!

Armando Placido

Just Want to inquire if I can send threadmill to philipines? It’s foldable

Comment reply by :
DHL Express
Hi Armando Placido, Yes, you can send this item as long as there are no batteries, liquid, or chemicals. Also, please be advised that shipments value above USD $500, importers must be accredited with the PH ICARE (importer accreditation body of PH Customs) or clearance will not be allowed by Customs. Proforma invoices are not acceptable for formal customs clearance in PH. Please ensure the invoice is ready as shipment will be subjected to custom clearance, duties, and taxes. For more information, contact our customer service via LiveChat. Thank you!