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A Complete Guide to Shipping a Parcel from Singapore to Malaysia

A Complete Guide to Shipping a Parcel from Singapore to Malaysia

Malaysia is a popular shipping destination and relies mainly on international trade. In fact, it is one of the main destinations for global shippers. Whether you are sending your pallets, letters, or parcels from Singapore, you need to be aware of Malaysia’s tariff charges for each good. 

Moreover, there are various factors that you should weigh in properly before shipping your goods from Singapore to Malaysia. With DHL Express, you don’t have to worry about the safety of your items. You can rest assured that your goods will reach in no time and in the exact same condition they left home.

This article will cover everything you need to know about sending a parcel or document from Singapore to Malaysia.

Customs Information for Malaysia

Things to know about shipping document 

Advertising brochures, blueprints, booklets, brochures (non-adv.), magazines, books (non-commercial use), periodicals, journals, microfiche & microfilm

  • Ship as DOX if no commercial transaction is involved, meaning that the products are not meant for resale in Malaysia.
     
  • Shipments for publishers, publication houses or distributors intended for resale in Malaysia, ship them as WPX (Worldwide Parcel Express).
     
  • Blank unrecorded tapes have 0% SST, whereas recorded entertainment, promotional or training tapes incur 30-35% tax and 0% SST. These shipments will require an approval from the National Film Authorities which is subject to Biosensors screening. The consignee may be exempted from tax if the approval is obtained 4-8 weeks in advance.

Things to know about shipping parcel

Circuits & circuit boards

  • Goods like integrated circuit boards, electrical circuit boards are dutiable at10% -30% import tax and 0% GST. But, if they are for use in PCs, no duties are charged. 

 Shoes

  • An import tax of 20% and 5%/10% of SST is charged depending on the HS Code.

 Cosmetics

  • The restriction that Malaysia imposed is that any beauty products must be imported by a Cosmetic Notification Holder (CNH) and they must be a registered company in Malaysia. No individual is allowed to ship Cosmetic Products.
     
  • If an individual were to import in B2C, the shipment would be detained by the Pharmacy Department. Any appeal has to be done directly to the department.

Finished leather goods

  • All leather goods incur duties of up to 25% import tax and 10% SST. However, handbags and other leather bags are imported duty-free with 10% SST.

Personal effects

  • Breakdown of items must be clearly listed out on the invoice with the item header stated as Used Personal Effects. A copy of the consignee's passport is required.

Electrical goods 

  • Electrical goods listed under personal effects will need an import permit. Additionally, restricted items under the country's law will need a permit before importing them to Malaysia.

Toys

  • 15-25% import duty and 10% SST is charged. Duties chargeable depending on the materials toys are made of. They will also require an import permit from KPDNHEP (Kementerian Perdagangan Dalam Negeri, Hal Ehwal Pengguna). You are require to create account and apply through this website. (https://mysafe.kpdnhep.gov.my/) For more details, please contact below toys@kpdnhep.gov.my.  

Mineral samples, Drugs with prescriptions, seeds, foodstuffs & perishable items, cotton, & coffee

  • For importing these items including grains as well as flowers, fruits, and vegetables, an approval must be obtained from the Government of Agricultural Department or Health Ministry of Malaysia.

Drugs in pharmacy without prescription

  • An import duty of 0-10% with 0% SST is charged for such items. Approval must be obtained from the Government Pharmacy Department and/or the Ministry of Health. The Ministry operates strictly from Monday to Friday during business hours only. Expect an additional delay of 48 hours.

Chemicals, non-hazardous & oil products

  • 5 - 10% of import tax and 5/10% of SST is charged. Approval for import must be obtained from the Government of Chemistry Department. The department operates strictly from Monday to Friday during business hours only. Expect an additional delay of 48 hours.

Diaries, labels, invoices, blank forms and stationery

  • 20% of import tax is charged for importing these items.

Alcoholic beverages

  • Approval must first be obtained from the Ministry of Health when importing alcoholic beverages. Its import duty is charged per deca litre with a certain percentage of SST. The Ministry operates strictly from Monday to Friday.

Communications equipment

  • The consignee must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival and would require approved Permit charges. Failure to comply is an offence and subject to Customs compound 3x the purchased value. Return to origin (RTO) may not be allowed and shipment will be disposed of after 30 days. There will be a 20%-30% import tax and 10% SST.
     
  • As per IATA Regulations, Lithium Batteries that are either known or suspected to be damaged/defective are not permitted to ship by air. Based upon the guidance from FAA, EASA, and the airline community Samsung Galaxy Note 7 device with batteries that are suspected as damaged/defective is not permitted to ship by air until further notice. The ban covers (a) new Samsung Galaxy Note 7 devices including newly manufactured ones from the factory and (b) old Samsung Note 7 devices recalled from customers and retailers/distributors.

Ship, parts of (gib, bearing)

  • If they are foreign registered vehicles, then no duties are charged. If they are locally registered vehicles, import duties are charged at 15-50% with 10% SST. Delays can be expected if the ship is not in port.
     
  • Ship spares for ships in transit must carry a harmonized tariff code 9800.00.700 which is tax free. This applies only to goods intended for incorporation in ships, boats or other vessels for the purpose of their construction, repair, and maintenance or for fitting to or equipping such vessels. The spares imported are solely to be used by vessels of an international nature, departing to a destination outside the country.

Marble products

  • An import duty of 25% and 10% of SST is charged.

Biological Substance Cat B, UN3373 

  • Approval for import must be obtained from the Ministry of Health. The Ministry operates strictly from Monday to Friday during business hours only. Also, expect an additional delay of 48 - 72 hours.

Rubber made products

  • There will be an import tax of 5% and 5% of SST.

Eye glasses & contact lenses

  • Incurs an import tax of 5% and 0% of SST. Only contact lenses are dutiable.

Industrial equipment

  • Duties are chargeable depending on the utility of the equipment/parts.

Military equipment

  • Approval for import must be obtained from the Ministry of Defense and/or the Royal Malaysian Police. Clearance duration depends on the consignee's procurement of the approval. Note that the Ministry operates strictly from Monday to Friday during business hours only.

How to ship a parcel to Malaysia?

Step 1: You have to create a DHL air waybill

Your DHL air waybill is the most important document when you are sending a parcel from Singapore to Malaysia. The AWB is basically a receipt and tracking code all in one. It contains detailed instructions that include information about the contents in the package that you have shipped and any special instructions on handling and transporting it. 

Not just that, the AWB also connects the dots between the person who has shipped it and the person who is receiving the package. The AWB is usually attached to the exterior of your package, where it’s visible while making the journey from port to port.

Step 2: Next, you have to prepare your shipping invoice

We believe in facilitating a smooth journey for your parcels, and for that, your next step must be to prepare your shipping invoice. The main purpose of the shipping invoice is to inform customs of the country destination what items are coming into the country. Make sure you describe the package and its contents clearly.

Note: Do not seal the invoice within the shipment box. If your shipment contains multiple items, then make sure your invoice gives a breakdown of each item. However, if you are shipping documents, then an invoice is not needed.

Step 3: You have to pack your shipment

This step is very crucial if you want your parcel from Singapore to reach Malaysia safely. First, start by measuring the weight and shape of your parcel. Then, pack it in a suitable packaging box to fit the contents of your shipment neatly and safely. Seal up all the seams and edges of the box and stick on a special handling label, if necessary. 

Do take note that special handling labels have additional charges. Next, paste your DHL AWB on the top of the box for easy reference. This is important because when your parcel travels within the DHL Express network, it transits through various people, facilities, vehicles, and airplanes. A well-packed shipping box reduces the risks of damage and makes sure that your shipment reaches Malaysia in pristine condition.

Step 4: You have to schedule for shipment collection

This is the final step before you hand over your shipment to DHL Express. Schedule for your shipment collection. You can either call our Customer Service or schedule a pickup from MyDHL + or self-lodge your shipment to a DHL Express retail store near you. Once the shipment is within our care, you can go ahead and start tracking it. 

Advantages of using DHL Express

Knowing Malaysia’s tariff and custom duty charges for each and every type of good will help avoid any delays and have a smooth shipping process from Singapore. So, take advantage of DHL Express’s hassle-free shipping to Malaysia and have the assurance that your parcel will cross the border swiftly and smoothly. DHL Express does the work of customs clearance and completion of declarations on your behalf. 

Here are some of its top advantages:

  • Our network covers over 220 countries and territories.
  • Provides a wide range of door-to-door international shipping services.
  • With the availability of DHL Express’s many tools such as MyDHL+, MyBill, and ODD (On-Demand Delivery), the shipping process is made easier and safer.
  • We also have flexible delivery options that allow customers to decide where and when their package should be delivered.

If you have more questions on DHL Express’s services or want to know what other products you can ship from Singapore to Malaysia, then simply visit our contact us page. DHL Express mainly focuses on improving the shipping experience and delivering customer satisfaction.

Contact Us Today

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Comments (24)

Hanne

hi,can I mail midi controller (irig io 49keys) from Singapore to Malaysia?

Comment reply by :
DHL Express
Hi Hanne, We will require the Material Safety Data Sheet to get more details on the item as there is a built-in battery for the midi controller. Do contact our customer service with the MSDS to get further advice on customs clearance restrictions in Malaysia. Do note that your shipment is subjected to customs inspection and high duties and taxes (if any) will be borne by the receiver. Thank you!

David wong

Dear DHL, Can I purchase table from secret lab Singapore to your place and ship to Malaysia?

Comment reply by :
DHL Express
Hi David, Shipment from Secret Lab can be sent to your home address but not to DHL address. You can prepare a shipping label online at https://mydhl.express.dhl/sg/en/home.html with the package weight and dimension. Shipping charges will be based on actual weight or volumetric weight, whichever is higher. You might want to perform a rate quote online to gauge the estimated shipping charges. Please check with DHL customer service prior to arrangement if there are magnetic accessories included in your shipment. Do note that your shipment is subjected to customs inspection and high duties and taxes (if any) will be borne by the receiver. Thank you!

Yeo May

Can I send health drinks (in powder) sachet packing to Malaysia

Comment reply by :
DHL Express
Hi Yeo May, Foodstuff to Malaysia will require approval from the Govt Pharmacy Dept and/or the Ministry of Health in Malaysia. Do note that your shipment is subjected to customs inspection and high duties and taxes (if any) will be borne by the receiver. Thank you!

Nadhirah

Hi. Can I send a hard disk from SG to KL, Malaysia? And how much would it cost? Thanks.

Comment reply by :
DHL Express
Hi Nadhirah, Custom clearance requirement for media storage would be as following: Required approval from Nat'l Film Authority, subject to BoCensors screening. The receiver may be exempted if approval is obtained from the Ministry of Info; additional time is taken 4-8 weeks. Shipment will subject to Malaysia custom clearance requirements and duty and taxes will be borne by the receiver. Thank you!

Kavusalya

Can I sent shampoo from Singapore to Malaysia

Comment reply by :
DHL Express
Hi Kavusalya, Custom clearance requirements for shampoo will be under cosmetic products. The Restriction that Malaysia imposed is that any beauty products must be imported by a Cosmetic Notification Holder (CNH) and they must be a registered company in Malaysia. No individual is allowed to ship in cosmetic products. If an individual were to import in (B2C), shipments are detained by Pharmacy Dept. Any appeal has to be done directly to the Dept. If you need further assistance, do contact our customer service via livechat. Thank you.

Shanawaz

Hey can I send few clothes to Malaysia ??

Comment reply by :
DHL Express
Hi Shanawaz, Clothing can be sent to Malaysia. Duty and taxes imposed will be borne by the receiver. Thank you!

Prabha

Hi will i be able to courier an ATM card from Perak to Singapore?

Comment reply by :
DHL Express
Hi Prabha, Unactivated ATM card can be sent, but an activated card cannot be accepted to Singapore. Please reach out to our customer service team via WhatsApp or live chat for more information. Thank you!

Niko

Hi, i would like to ship a brand new watch from Sg to Johor Malaysia, any duty & tax when arrive in Johor custom.

Comment reply by :
DHL Express
Hi Niko, yes, you can send a brand new watch to Malaysia. Please be advise that if this watch can connect to wifi (smart watches) the receiver must have approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival. Failure to comply is an offence and subject to Customs compound 3 times the purchased value. Return to origin may not be allowed and shipment will be disposed of after 30 days. Also, do note that shipment to Malaysia will be subjected to high duties and taxes. Duties and taxes will be imposed by Customs after reviewing upon clearance at destination. If you have further questions, do reach out to our customer service via livechat. Thank you!

Fiona lee

Hi, i like to know if i can courier dried food stuff, such as dried scallop from Singapore to Malaysia, KL. Tks to advise.

Comment reply by :
DHL Express
Hi Fiona Lee, Dried good stuff is not restricted to carry into DHL network but please take note of the MALAYSIA customs requirement for sending foodstuff - Approval for import must be obtained from Govt Agricultural Dept and/or Health Ministry. Receiver will have to comply with the customs requirement should customs ask for more paperwork when shipment arrived into Malaysia. We do not accept perishable item and it has to be commercially packed, sealed and come with an expiry date. Thank you!

Ken

Hi Team, just to check can I send health supplements to Malaysia via DHL. Thank you.

Comment reply by :
DHL Express
Hi Ken, Health Supplement is not restricted into DHL network but please take note of the MALAYSIA customs requirement for sending foodstuff - Approval for import must be obtained from Govt Agricultural Dept and/or Health Ministry. Receiver will have to comply with the customs requirement should customs ask for more paperwork when shipment arrived into Malaysia. Thank you!

Wern Loong

Can I post Sony Play Station 5 from Singapore to Malaysia?

Comment reply by :
DHL Express
Hi Wern Loong, Yes, play station can be sent to Malaysia. Please be informed that any duty and taxes incurred in Malaysia will be borne by the receiver. You can contact our Customer service agents for more information. Thank you!

Boon Wei Ng

Can I ship brand new sealed tablet device (1 unit) to Malaysia and will it occure duty taxes?

Comment reply by :
DHL Express
Yes, all tablets will require the SIRIM permit for clearance in Malaysia Customs. This requirement will apply to all personal and corporate shipments. The paperwork needed in SG will be AWB and invoice. You can contact DHL MY for assistance on the SIRIM permit application - DHL Malaysia 1 800 888 388 (Toll-free); +603 7964 2800 (overseas). Please reach out to our customer service for more information. Thanks!
Boon Wei Ng
Hi ! my device is a Huawei tablet. I read about the shipment requirement and I need to print the AWB myself? It's for personal use , so do I still need to grant the SIRIM permit?
DHL Express
Hi Boon Wei Ng, Yes, a brand new tablet device can be accepted in Malaysia. There will be import tax and SST that the receiver has to pay. The receiver must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival. Approved Permit charges ranged from Euro 20 to Euro 50. Failure to comply is an offence and subject to Customs compound 3 times the purchased value. Return may not be allowed and shipment will be disposed of after 30 days. DHL Express will not accept or carry VIVO electronic devices, Samsung Galaxy Note7 devices in the Network until further notice. For more information, please reach out to our customer service team. Thank you!

John Lee

Can I send costume jewellery (made of mainly plastic and bits of metals) from Singapore to Malaysia? Any additional cost other than DHL courier charges?

Comment reply by :
DHL Express
Hi John Lee, costume jewelry can be sent from SG to MY. Please ensure the proper description of content and value to avoid unnecessary custom clearance delays. There will be duties and taxes imposed by Malaysia custom and this will be paid by the receiver in Malaysia. For more information, please reach out to our customer service agents. Thank you!

Wong Yen Ping

Can i delivery perfume from singapore to malaysia johor bahru?How much for delivery fee?

Comment reply by :
DHL Express
Hi Wong Yen Ping, Perfume is considered a Dangerous Good thus DHL is not able to accept the shipment. Thank you.

Sue

Can I post a new cordless phone and an used radio from Singapore to Malaysia?

Comment reply by :
DHL Express
Hi Sue, there will be 20%-30% import tax and 10% SST. The receiver must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival. Approved Permit charges ranged from Euro 20 to Euro 50. Failure to comply is an offence and subject to Customs compound 3 times the purchased value. Return may not be allowed and shipment will be disposed of after 30 days. For more information, please contact our customer service team. Thanks!

Rweer

Hi, I would like to ship a brand new unit of mobile phone from SG to Malaysia, please advice does DHL help for customs clearance included SIRIM certificate?

Comment reply by :
DHL Express
Hi Rweer, DHL is not able to apply SIRIM on the customer’s behalf. There will be a 20%-30% import tax and 10% SST. The receiver must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival. Approved Permit charges ranged from Euro 20 to Euro 50. Failure to comply is an offence and subject to Customs compound 3 times the purchased value. Return may not be allowed and shipment will be disposed of after 30 days. For more information, contact the customer service team. Thanks!

Joanne Wong

Can I ship a child’s painting to Johor fr singapore? 24 by 24 inch.

Comment reply by :
DHL Express
Hi Joanne Wong, we will need more information on the painting. Please contact our customer service team for more information. Thank you!

Tan Siewling

Hi, can i send contact lenses to Malaysia via DHL?

Comment reply by :
DHL Express
Hi Tan Siewling, Yes but it will be subjected to Import tax at 5% and 0% SST. Thank you!

Dee

Can we send kitchen items like used pot and toaster from Singapore to Malaysia?

Comment reply by :
DHL Express
Hi Dee, Yes this is considered a general parcel where the shipment will be subjected to duties and taxes. Thank you!

Tan Hooi Nee

Hi, I need to send my used laptop from Singapore to my home in Malaysia. Is it allowed? And if yes, what are the procedures to do so?

Comment reply by :
DHL Express
Hi Tan Hooi Nee, it will be subjected to 20%-30% import tax and 10% SST. The receiver must have an approved permit from SIRIM (Standard Industry Research Institute of Malaysia) before shipment arrival. Approved Permit charges ranged from Euro 20 to Euro 50. Failure to comply is an offence and subject to Customs compound 3 times the purchased value. Return may not be allowed and shipment will be disposed of after 30 days. Please speak to our customer service team for more information. Thank you!

Muhammad Darwis Bin Akmal Lau

Hi, I just wanted to ask wether there are any rules against shipping computer keyboards from singapore to malaysia. The keyboards are not completely assembled and are just a case with the PCB inside.

Comment reply by :
DHL Express
Hi Muhammad Darwis Bin Akmal Lau, Yes this is considered a general parcel where the shipment will be subjected to duties and taxes. Please reach out to our customer service team for more information. Thanks!

Muhammad Haziq

Hello, I want to ask is there any additional price that I must pay if I send a "Camera" from Singapore to Malaysia

Comment reply by :
DHL Express
Hi Muhammad Hazig, any additional cost other than shipping charges is duty and taxes imposed by Malaysia Customs and this is to be paid by the receiver not the shippper. If you have further questions, please get in touch with our customer service team. Thank you!

Tan Kian Ling

Can we send used laptop to Johor Malaysia? Weight 2.2 kg with adapter

Comment reply by :
DHL Express
Hi Tan Kian Ling, Do note that the used laptop requires SIRIM and will be subjected to Customs approval. Kindly advise the receiver to prepare for Tax charges that will release by Customs soon after clearance. MY Customs will need to inspect the shipment to avoid any non-compliance with regards to anti-dumping (where the price of a product when sold in the importing country is less than the price of that product in the market of the exporting country). Any questions, please contact our customer service. Thank you.

Khairul Anuwar Abdullah

Can i post my used phone from Singapore to Malaysia?

Comment reply by :
DHL Express
Hi Khairul, Thank you for your enquiry. Used Communication Equipment,e.g. used telephones ,mobile phones and used computer equipment are prohibited into MY with the exception that an import permit from both SIRIM and Department of Environment have been issued prior to cargo arrival into MY. Any failure to provide the import permit may result to shipment being held or confiscated by Customs. If you have other questions, please contact our customer service team.