DHL Medical Express: One-Stop Shop Solution for Clinical Trials Logistics
The world of clinical trials research is evolving and experiencing an accelerated supply chain transformation.
Over the past decades, DHL Express has developed a global network that specifically supports clinical trial logistics. At DHL Express, we understand the challenges and complexities of transporting these time and temperature sensitive shipments ranging from investigational medicine/drugs, vaccines, clinical supplies/kits and bio-specimen samples (UN3373, Category B Biological substance) to and from clinics/hospitals and clinical research organisations (CRO) and laboratories around the globe.
Every shipment is treated with utmost care because at DHL, we focus on what’s inside the box and we understand that each shipment supports crucial research that can help save lives.
DHL Medical Express
DHL Medical Express shipments are treated with utmost priority in our global network. Our capability provides real value to your business through safety, speed, efficiency, and reliability. Our end-to-end logistics solutions are designed to provide you, your sponsors, investigators, and patients peace of mind.
Medical Express service will provide you with the following support:
Priority handling for earliest possible delivery, and latest pick-up
On-time delivery to over 165 countries in optimal conditions within 24-48-72 hours
Temperature-controlled Solution & handling
Dangerous Goods compliance and customs expertise
Dedicated customer service with industry knowledge
Innovative Temperature Controlled Packaging Solution (Dry Ice supplies and pre-conditioning)
24/7 LIVE shipment monitoring & Exception management
Contingency: Re-icing & cold storage
FULL LOOP SERVICE & PACKAGING SERVICE
DHL Express Singapore offers Full Loop Service to hospital sites and packaging for various temperature ranges. Talk to us to find out more.
THERMO PACKAGING SOLUTIONS FOR BIOLOGICAL SAMPLES
Designed to cope with a chilled temperature environment between 2º and 8º C.
Designed to cope with a controlled room temperature environment between 15º and 25º C.
24/7 monitoring & exception managementOver 9,000 DHL Certified Life Science Healthcare Specialists are trained to manage your bookings from clinics and hospitals sites and provide 24/7 monitoring support.
Global Quality Control Center for LIVE 24/7 monitoring & contingencies activations.
Customs clearance experts & Industry-trained customer service
First stop delivery in SingaporeAll Medical Express (WMX) shipments are treated with the highest priority throughout our DHL network. We pick up all shipments as late as possible and deliver them with the earliest available service by our reliable courier delivery team.
Saturday Delivery option is available upon request.
As industry leader and premium logistics partner, DHL Express shares your desire for service excellence. We understand the complexity and urgency surrounding the Life Sciences and Clinical Research industry and we aim to provide best-in-class service through our one-stop shop solution and dedicated Life Sciences & Healthcare team.