ABOUT

THE GREATEST international express company in the world

Established in over 220 countries, employing over 100,000 people throughout over 3000 facilities, DHL Express serves over 2.6 million customers worldwide, making us the largest international express courier company in the world.

vision
VISION

Logistics company of the world

mission
MISSION

Excellence. Simply Delivered.

strategy
STRATEGY

Focus. Connect. Grow.

INSANELY CUSTOMER-CENTRIC CULTURE

insanely customer-centric culture

DHL Express is an international courier service in Singapore that provides a customised door-to-door logistics solution for businesses and end customers. No matter how big or small your shipments are, our team of certified international specialists will be there round the clock, serving you with passion, speed and a positive can-do attitude.

Over the years, we have refined our processes, simplified our products, integrated technology and invested in innovative solutions to create a seamless, consistent and comprehensive service. In 2016, DHL Express launched the South Asia Hub in Singapore. It became the first fully automated facility in the region, able to sort and process up to 24,000 shipments per hour.

During the early phases of establishment, we redefined the international express delivery industry by developing a solution to clear shipments from customs prior to the physical arrival of the cargo. As the business grew, our in-house customs team honed their efficiency and built a strong rapport with local customs. Paired with our cumulative years of experience, we are able to handle all kinds of customs-related scenarios – giving you the best customs clearance services.

At DHL Express, whether you are shipping with us for the first time, or for the hundredth time, we always get it right, the first time. Excellence, simply delivered.


WHAT WE OFFER

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OUR OWN NETWORK
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our own network OUR OWN NETWORK Boasting assets of over 500 aeroplanes, 34,000 vehicles and over 100,000 employees.

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SUPPORT BUSINESS GROWTH
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support busineess growth SUPPORT BUSINESS GROWTH Focusing on improving businesses to continuously grow and expand their global reach.

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SPEED
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speed SPEED Optimized network and scheduling help us reach the furthest destinations in the shortest time frames.

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24/7 CUSTOMER SERVICE
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24/7 customer service 24/7 CUSTOMER SERVICE Help you track and trace all your shipments and resolve all your shipping needs.

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IN-HOUSE CUSTOMS TEAM
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in-house customs team IN-HOUSE CUSTOMS TEAM Facilitating smooth customs clearance for all your shipments around the world.

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INTEGRATION
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integration INTEGRATION Offering a range of online tools, portals and guides to simplify your shipping process.

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E-COMMERCE

Manage all your shipments at your own convenience with our user-friendly tools.

e-commerce
MyDHL+

Your one-stop solution to create shipping paperwork, getting quotations and arranging collections – and more!

mybill
MyBill

Designed to curate a more convenient and secure billing environment. MyBill can also organise your payments and generate customisable reports.

On-Demand Delivery
On-Demand Delivery (ODD)

Flexibility for your shipments! Up to 6 alternate delivery options and proactive alerts to the consignee.

track & trace
Track & Trace

End-to-end visibility of your shipments, DHL Express’s track & trace service has been fine-tuned to give you the most transparent overview of your shipment’s whereabouts.

We partner with e-Commerce market leaders, keeping the expansion of your business in mind. Your opportunity to reach the world has never been simpler.

w00commerce
shopify
magento

We strive to improve our internal processes, service quality and handling efficiency to give you a better experience. Every day we are challenging ourselves, to be the best logistics company in the world.

Grow with DHL Express.